Below we've listed a number of questions about van hire that we get asked often. If you can't find the answer you need below then please contact us.
How old do I need to be to rent a vehicle?
To hire a van with us you must be at least 25 years old but no older than 70 due to the insurance requirements we have. You'll also need to have held your licence for at least one year too. Please check the terms and conditions of the individual vehicle you have chosen, in some cases the minimum age will be 30 years old.
What documents and identification do I need to rent a vehicle?
We'll need to see your full driving licence (both paper and photocard sections if applicable), a licence check code from the DVLA website, another form of photographic ID such as a passport and two utility bills which match your driving licence address. If you have any endorsements on your licence we ask that you contact us prior to making a reservation.
Are there any mileage limitations?
Please check the terms and conditions of the vehicle you've chosen. Mileage allowances and excess mileage charges can differ depending upon the vehicle.
How much is the insurance excess?
Please check the terms and conditions of the vehicle you've chosen. Excesses can differ depending upon vehicle value and size.
How much is the security deposit?
Please check the terms and conditions of the vehicle you've chosen. Security deposits can differ depending upon vehicle value and size.
What if I need to cancel?
Please check the terms and conditions of the vehicle you've chosen. Cancellation policies can differ depending upon vehicle popularity.
Are the windscreen and tyres covered?
No. The renter is liable for any damage to the windscreen or tyres in the same way that they are for the rest of the vehicle.
Can there be more than one driver?
What happens in the event of a vehicle breakdown?
The vehicles are covered by either the manufacturer or the AA who will provide assistance in the event of a problem with a vehicle. We're here to help on 0131 207 0035 but an alternative phone number is provided on your rental agreement for any 'out of hours' issues.
Can I take the vehicle outside the UK?
Yes. Please contact us for further information.