Edinburgh Van Rental FAQsAt Edinburgh Van Rental we believe that one of the biggest parts of providing a high quality van hire service is being as open and honest as we possibly can with our customers. It doesn't matter whether you've used Edinburgh Van Rental before or if this is the first time you've visited our website, we want to ensure you have a fantastic experience with no hidden extras.
We've listed some frequently asked questions below which should help to answer the majority of questions that you may have about our van hire service in Edinburgh and the Lothians. If you can't find out the information you need below then please contact us and we will be pleased to assist you.
Frequently Asked Questions About Edinburgh Van HireHere are the answers to some of the questions commonly asked by our customers...
What is included with my van hire in Edinburgh?
When you rent a van from Edinburgh Van Rental the price that you pay will, in most cases, include insurance cover which helps to protect you in the unfortunate event of an accident, theft of the van and from personal liability. We also include any charges for premium rental locations such as Edinburgh Airport along with all VAT and taxes. You will be given an unlimited mileage allowance for the vehicle, unless otherwise specified, and will benefit from knowing that the van will be covered by breakdown assistance in the event of a mechanical problem. It is important to check exactly what is included with the vehicle before making a booking as this can vary depending upon van category and your chosen van rental location. Insurance excesses will apply just like any other insurance policy. You will be able to see what is included with your preferred van during the search and booking process.
What types of van can you provide?
We offer a wide selection of vans to suit the different needs of our customers. Please take a look at our van categories page to see an overview of the vans that are available to hire.
How old do I need to be to hire a van in Edinburgh?
The minimum age for hiring a van is 21 years old. However, certain van categories will only be available to those aged over 23 and those aged over 25. At certain rental locations, a young driver charge may be applied to those who are aged between 21 and 24 years old (normally £10 per day), this will be noted at time of booking and is normally payable when you collect the van.
Where do I collect and drop off my van?
We offer van hire at a wide selection of locations around Edinburgh and the Lothians. Details of where to collect and drop off your van can be seen during the booking process and will be noted on your van hire voucher once your booking has been made. Our easy to use booking system will allow you to filter out van rental from locations that you do not with to use, helping you to refine your search.
Who provides your vans?
We work in partnership with the leading van rental brands in Edinburgh including Avis, Europcar, Thrifty and others to guarantee van availability and offer the best possible selection of van sizes. Van manufacturers include Ford, Mercedes Benz and Volkswagen.
What are your opening hours?
Opening hours are specific to each van hire location. You will be able to find the opening hours of each location during the booking process or on your van hire voucher after you have booked a van.
When will payment for the van be taken?
Usually a small deposit (normally 15%, although the exact amount will be shown in the booking engine) will be taken from your credit or debit card at time of booking. Any remaining balance is payable by credit or debit card on collection of the van, directly to the van hire location.
What documents will I need to hire a van in Edinburgh?
You will need to bring your full driving licence (both the photo card and the paper section if you have a new style licence) along with at least two forms of identification which should show your current address and another form of photographic identification (e.g - two utility bills and your passport). You will also need to bring a valid credit or debit card which will be used to pay for and take a security deposit for the van.
I'd like to add an additional driver to my van. Is this possible?
Yes, you can. If you're taking the van on a long drive from Edinburgh then it would be a very worthwhile investment. When you select your van you'll see an option for additional drivers in the "Special Equipment" section.
I don't normally drive in Edinburgh, can you rent me a satellite navigation system?
Absolutely! Once you've chosen your van there is a section labelled "Special Equipment" which will allow you to rent a satellite navigation system with your van.
My van rental is for business purposes, can you give me a VAT receipt?
When you collect the van from your chosen rental location in Edinburgh you should receive a receipt which details your van hire. In most cases there will be a VAT breakdown on this receipt but if not please ask at the rental desk.